Wine writing's ethical thicket

Posted by: Joel Goldberg in Untagged  on Print PDF

Imagine the blow-back if a respected media outlet hired a movie critic with a day job producing studio publicity.

How about a food writer whose primary paycheck comes as executive chef for a restaurant chain? Or a book reviewer who works for a major publishing house?

People would object faster than you could scream "Conflict of Interest!" How can you ask journalists, even those of genuine integrity and good will, to objectively cover the industries they rely on for their main income stream?

Yet this sort of ethical quandary gets overlooked constantly when it comes to wine journalism -- a fact that hit home twice last week.

One came on the phone with a wine-writer acquaintance. Since neither of us realized at the time that our conversation would be grist for this piece, I'll protect his privacy, though many of you would recognize the byline.

"I don't see myself as a journalist," he told me. "I see myself as a promoter."

At first, I was surprised. Sure, the person in question is paid to promote wineries. But he's also paid to write about them in various media.

Which begs the question: when readers see a magazine article or wine column with his name attached, how many stop to parse whether the author's role is one of "journalist" or "promoter"? Perhaps more relevant: how many other fields of journalism require the reader even to consider a question like that?

The week's second "Aha!" moment came via the high-profile web startup soon to replace my local newspaper. AnnArbor.com recently began to trickle out names of its "digital journalists" and bloggers on various subjects. Their wine writer came as an eye-opener: he's the head wine guy for a company that runs five restaurants in town, and more elsewhere.*

I've never met Eric Arsenault. As a certified sommelier, he doubtless has the chops to write about wine. And I can understand his appeal to an operation like AnnArbor.com, looking to save money with unpaid or low-paid "citizen journalists". They get someone qualified to cover a specialized topic without having to shell out serious dollars.

But at what cost to their journalistic credibility?

His ethical standards may be impeccable. But the position he'll occupy -- highly-visible wine writer for a dominant local news outlet --  presents an insurmountable appearance of conflict with the interests and demands of his nicely-paid day job. Or, as retired Michigan journalist Jim Smith asked in his "Free from Editors" blog, "Will the writer slant columns to favor or benefit his own company and who at AnnArbor.com will monitor that?"

That question just scratches the surface; those who know their way around the Three-Tier Shnook System realize that potential conflicts run way deeper than blatant self-promotion.

What editor will notice if a writer drops favorable mentions for a few slow-moving distributor closeouts into the blog, and thereby gets first access to a highly-allocated, Parkerized wine from the same book -- soon to feature on his flagship restaurant's by-the-glass list?

How many editors at AnnArbor.com even understand what the last sentence means? How many folks in the biz could deny that similar sorts of quid pro quo happen every day?

It boils down to this: does a media outlet jeopardize its credibility by publishing writers whose ability to self-deal -- and the appearance of possible conflicts of interest -- will dog everything that appears under their bylines? Or where the reader has to head-scratch and wonder what a writer got in return for a story's positive slant on a wine or winery.

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*For the record, I write a monthly wine column for another Ann Arbor news outlet, The Ann Arbor Chronicle.

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Interesting
My take is this:

If the writer discloses his professional credentials and affiliations, then why not trust that readers can sort out any potential biases? The holy grail of "journalistic objectivity" is rather a bunch of hooey in my opinion anyway, but if anyone has objections to anything Mr. Arsenault writes, well, AnnArbor.com encourages comments. Or maybe they'd even welcome another wine blogger. That's the point of the Web: it's an ongoing conversation. The model of journalists talking at people, rather than with people, is dead. Doesn't the death of newspapers prove it?
Dave , July 22, 2009 | url
Rumsfeld said it best..
David, thanks for stopping by.

"If the writer discloses his professional credentials and affiliations, then why not trust that readers can sort out any potential biases?"

The simple answer, right out of Rumsfeld-speak: "It's the unknown unknowns."

If you know that I write for the Chronicle, readers might reasonably infer various things about my attitude toward annarbor.com. I might disagree, but that's why I disclose it, so people can sort it out and call me on it, if they wish.

If Eric Arsenault writes, "The Chop House has the finest wine list in Ann Arbor," one might similarly question his bias.

But the nature of the wine business makes lots of conflicts and motivations far murkier -- beyond your knowing, or mine, or your editors. And you can't carry on a conversation when full-disclosure can still mask a myriad of motives.

There's are good reasons why so few credible publications -- old or new media -- turn their wine writing over to folks in the biz.
Joel Goldberg , July 22, 2009 | url
Thanks for your help
I appreciate your input on the subject. I am leaning more and more toward acceptance being a generational thing.
McwFlint , July 22, 2009 | url
Community Director
Thanks for putting thought into this, Joel.

The model at AnnArbor.com involves content from our staff of trained journalists, freelancers and contributors. Our contributors come from various backgrounds and have expertise in a wide variety of areas. Indeed, many also work at/promote organizations/business, etc. for a living that are related to the topic they are writing about. That is inevitable.

What we've asked is that our contributors be as open and honest as they can with our readers; full disclosure is preferred. The purpose of being a contributor is to share your knowledge/expertise/passion about a specific topic with your community. We've also told them we will monitor their content to ensure as we are able that they're not turning the special platform we are giving them as contributors into an advertising soapbox. If that began to happen with a particular contributor, we'd probably cut ties. However, the nature of this new model - and the nature of blogging - involves lots of linking, connecting and conversation. Inherently, that is going to involve referencing for-profit companies and Web sites at times.

On the topic of wine, Eric Arsenault isn't the only contributor; we have at least two other wine writers currently and anticipate adding more.

Stefanie Murray
Community Director, AnnArbor.com
Stefanie Murray , July 22, 2009 | url

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